We don't do a drop-and-run.
, by Sarah Frame, 1 min reading time
A large lorry. A four-hour window. A box on the doorstep. That's furniture delivery nowadays.
It means people are surprised when ours turns up differently.
Not just by the furniture. By the experience of actually receiving it. Which tells you something about what furniture delivery has become.
We use specialist furniture couriers. Not a parcel company. And not whoever answered the phone. We use people we know, who know us, and who understand that what they're carrying matters (AKA our reputation).
Before your piece leaves our warehouse, it's checked. Properly checked. Because we'd rather know about a problem before it reaches you than after. This rarely turns up anything. But the checking is the point. It's the difference between caring and hoping.
When your furniture arrives, it doesn't stop at the front door. The courier will carry it to a downstairs room of your choice, unpack it and then take all the packaging away with them.
No boxes in the hall. No bubble wrap to deal with. No wondering where to put it all.
Just your furniture, in your room, as it should be.
It's not a complicated idea. It's just become an unusual one.
Which is why, perhaps, our reviews talk about the delivery as much as the furniture. They love what they've bought. And they love how it arrived.