Our customers say it best.
, by Sarah Frame, 1 min reading time
At Elderflower Lane, we’ve always believed that furniture should be built to last – and so should reputations.
Buying online takes trust. You need to know you’re dealing with people who care. That’s why we publish our customer reviews – unedited – directly on our website. They’re not filtered and they’re not cherry-picked. They speak for themselves.
And, more often than not, they’re five star reviews.
Customers talk about how solid a cabinet feels, how beautiful a wardrobe looks. They mention the craftsmanship. But just as often, they mention the service. The delivery team who won’t leave until everything’s just right. The phone call that’s answered by a person, not a system. The sense that someone’s paying attention.
We’re also proud to be regularly awarded Star Seller status on Etsy – a badge based on the speed of our replies, the quality of our service, and the consistency of our care.
We’re a family business. We work hard to get things right. And we’re grateful that our customers are willing to say we usually do.