Returns

We hope that you are delighted with your order but we understand that there may be an occasion where you will need to return something to us.
You can return it to us in its original condition and packaging within 14 days for a full refund. We shall arrange for your item to be collected, and your refund will be forwarded once we receive the item back in our warehouse. Please email our customer services hello@elderflowerlane.co.uk
Faulty or damaged items: Please email our customer service hello@elderflowerlane.co.uk, within 24hrs of receipt of delivery. When emailing please include a photograph of the damaged/faulty item. We will then be able to discuss a replacement or a refund for you.
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